 | Customer Service: Checking the Status of Your Order
Q: What is the status of my order?
A: Your order status will be available 24 hours after your order has been placed, by simply clicking on the "My Account" link at the top right corner of every page of our site. From there, you will be able to view information about your order.
Q: How do I change or cancel my order?
A: Please contact our Customer Loyalty Department immediately if you need to change your order. Please be advised that some orders are shipped very soon after placement, it will not always be possible to make changes.
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 |  | Dear Zappos, You are better than Santa! I bought three pairs of shoes yesterday at 4pm, and they were waiting for me when I got to work this morning! I don't know how you do it. I spent the ENTIRE weekend shopping for shoes, and I either couldn't find any that I liked or I was told that my size had run out. I LOVE Zappos! You're like my magical little shoe fairy! Amy |  | ~ Amy, October 22 2008
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