Great Service!!! I've recently changed jobs, after wearing tennis shoes to work for 15 years. I ordered 3 different times; the speed of delivery was amazing. Then I had to call about a credit, and I DID'T have to listen to 10 minutes of pre-programmed messages and such before I actually got to speak with someone. I tell everyone about Zappos.com. Keep up the good work! You've got a customer for life in me!!!